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Cleaning Service terms and conditions

Terms and Conditions of Trading relating to Supply of Cleaning and Maintenance Services, goods, and use of this website.

1.Application:

Only these printed terms and conditions applicable within the jurisdiction of the law of England and Wales, together with any written amendment accepted by a duly authorised representative of Cleaner Clean Shropshire shall apply to any contract between the customer and trader. No condition expressed or implied by the customer's order form shall apply unless specifically accepted in writing by cleaner clean, or its owner.

Minors Contractual Age Restriction : You must be at least 18 years of age to use our website. By using our website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age, and have read and understand these terms and conditions.

BY ACCESSING THIS WEB SITE, http://www.cleanerclean.co.uk, YOU ACCEPT GOVERNANCE SOLELY BY THE LAWS OF ENGLAND AND WALES.
YOU AGREE THAT CLEANER CLEAN SHROPSHIRE OR ANY OF ITS TRADING NAMES OR OWNERS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONTRACTUAL, OR NON CONTRACTUAL, OR CONSEQUENTIAL LOSS ARISING FROM THE USE OF THE INFORMATION AND MATERIAL CONTAINED IN THIS WEB SITE, OR ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE ABOVE EXCLUSIONS ONLY APPLY TO THE EXTENT PERMISSABLE UNDER LAW.

2.Invitation to Treat

Quotations or Estimates given by Cleaner Clean Shropshire or its owners, are not offers capable of acceptance by the customer and therefore no binding contract shall occur to supply goods or services  until formally accepted by a duly authorised representative of our business.

3.Guarantee

a)Cleaner Clean Shropshire guarantees repair or replacement free of charge, any part or service supplied by cleaner clean against defective workmanship or bad materials within a 3-month period from the date of supply subject to the conditions below. In the event of any such defect we reserve the right to have opportunity to correct such fault directly related before referral elsewhere either by replacement repair or subcontract.

b) The guarantee does not apply to parts thereof not supplied by our business. However the benefit of the manufacturer's guarantee (if any) will be passed to the customer, subject to the manufacturer's own conditions of trading.

c) The guarantee will be invalidated by property or equipment being rendered defective due to lack of maintenance , wilful damage, neglect, undue wear and tear, extreme operating environment, unauthorised modification or use not in accordance with the operating handbook or original manufacturers .

d) Cleaner Clean Shropshire or its owners liability in respect of  any loss or damage how so ever caused shall not extend to the customers loss of profits, increased cost of working, loss of anticipated savings, goodwill, or any like consequential loss.

e) Cleaner Clean Shropshire or its owner, gives no other guarantees other than the aforementioned>

4. Chemical and Fire damage risk during maintenance operations

The customer is hereby made aware that the use of Heat application processes which may be used in the installation , maintenance, or repair of the customers's equipment is subject to cause risk of  fire or chemical damage. It is therefore a condition of trading of our business that the customer takes preventative safety precautions against the risk of fire including removal of all flammable materials from the vicinity of equipment to be installed, maintained or repaired by us which may involve the application of heat, as far as is reasonably practical. Any area containing flammable material, chemical, liquid, or gas, in the vicinity of work to be carried out by our business shall be supervised by a competent person employed by the customer and equiped with suitable control or prevention apparatus of which the aforesaid person is trained in the use of

Our business accepts no liability for damage caused by fire or chemical application if  the customer fails to comply with the above conditions

5.Use of business equipment

A suitable power supply is required on site, where no power supply is available we reserve the right to hire power generation equipment at the customers expense by agreement.

Cleaning equipment supplied by the client should be in full working order and compliant with all health and safety legislation in addition to in date portable appliance testing of equipment to electrical safety standards.

The customer remains liable for cost of replacement or repair of any business equipment used during maintenance or repair of the customers property which is subject to damage caused by a defect existing within the wiring, power supply , or extreme environment of the said customers premises or equipment.

7. Health and Safety

We reserve the right to carry out risk assessment prior to commencing any works and suspend activities where unreasonable risk is present until remedial works have been completed.

Supplied equipment is subject to acceptance to use any such equipment supplied only in accordance with English laws particularly including the current Health and Safety at Work Act, Provision and Use of Work Equipment Regulations, Lifting Operations and Lifting Equipment Regulations, Care of Substances Hazardous to Health regulations, and any such approved codes of working practice.

8. Working at Height

Contracts involving working at height over 5 metres above ground level for cleaning services other than windows must be arranged specifically in writing prior to commencement of any contract.

9. Buildings containing Asbestos

It is the customers responsibility to notify us in writing of any building containing Asbestos to which a cleaning contract may apply prior to contractual acceptance. All rights reserved.

10. Mainframe Computer Server Rooms

Cleaning contracts requiring cleaning of mainframe computer server rooms are subject to increased insurance costs therefore must be notified specifically in writing prior to any acceptance which must also be in writing. No liability is accepted for loss of data or operation of computer systems forming mainframe computer server systems. It is the customers responsibility to retain secure storage and backup of any data held on computer system subject to cleaning contract.

11. Keyholding

Premises keys supplied to cleaners will remain the sole responsibility of the customer or their agent. Premises keys may be held in good faith of the cleaner or company taking reasonable care. No liability for loss of premises keys or subsequent loss will be accepted by cleanerclean without prior notification of asset valution in order that we may insure against such loss.

12. Cancellation , Alteration, or Suspension of Orders

Cancellation , Alteration , or Suspension of orders placed with our business will only be accepted by prior agreement so as to indemnify cleaner clean, and its owners and affiliates against any actual costs or losses incurred  by such cancellation , alteration , or suspension.

13. Frustration of Contract due to Partial Performance

Where cleaner clean staff are prevented, hindered, or delayed in total performance of contract by circumstances beyond the control of our business, liability of the customer for payment will be on a quantum meruit basis.

8. Payment

Unless arranged by prior agreement payment shall be due nett cash pounds sterling on issue of the invoice, or in case of pre arranged and credit checked customer accounts within 28 days from the date of invoice.

9.Transfer of Title to Goods

Any goods supplied by our business remain the legal ownership of cleaner clean and its owner until full settlement of invoice

The customer agrees that in the event of excessive delay in payment for goods or service, an agent of, or on behalf of cleaner clean or its owner may enter the premises of the customer for repossession of such goods or equivalent value.

The risk in any goods or services supplied shall pass to the customer upon delivery. The customer will retain the right to sell such goods as supplied by our business by genuine commercial means provided the proceeds of such a sale shall become the property of cleaner clean or its owner and be sufficient to repay the original purchase price in full and any additional costs suffered by our business owner or affiliate during supply of such goods.

14. Goods supplied by third parties .

Cleaner Clean Shropshire, or its owner, accept no liability for goods or services supplied by either the customer, or third parties whether by provision, recommendation , redirection, or any affiliate marketing program. We reserve the right to refuse to use apply or operate equipment supplied by the customer and accept no contingent liability which may arise from the use of such goods or equyipment whether new or secondhand , supplied by the customer.

Personnel restraint of trade

You agree that any staff or personnel introduced to the client or supplied by our business on a temporary basis, contract, or otherwise, will not be employed independently by you or your client within six months of service date without our prior agreement and payment of introductory referral fee of £500.

15. Trademarks and Copyright

Trademarks and manufacturers names are used for reference purposes only and recognised as property of their respective owners. No implication of fitness for purpose of any information is given in relation to written material on this website. All equipment should be serviced , maintained and repaired in accordance with the respective manufacturers guidelines.

16.Liability and third parties

You hereby indemnify us and undertake to maintain such insurance against any costs,losses, damages, liabilities and expenses (including but not limited to legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our solicitors) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

17.Communications

You undertake to respect the confidentiality and privacy of any verbal communication, email, technical information, written estimate or quotation supplied by us, to full legal extent applicable within the laws of England and Wales.

18. Variation of Terms and Conditions

We aim to trade fairly and reasonably and therefore reserve the right to vary these terms and conditions periodically and as such advise you to check this page for updates.

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Acceptance of the Terms and Conditions above is implied upon your verbal or written instructions to supply labour parts materials or advice.

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Cleaning Enquiries

email your enquiry to sales at cleanerclean.co.uk